Privacy Policy

1. Data We Collect

Personal data may be collected through the following means:

• Contact forms

  When you submit an inquiry through this website, we collect your name, email address, and the contents of your message. A subject category may also be provided if selected.

• Cookies and analytics

  With your consent, we use cookies to collect aggregate usage data — pages visited, approximate session duration, and device type. No individual behavioural profiles are built without consent. See our Cookie Policy for detail.

• Direct correspondence

  If you contact us by email or telephone, the information you share in that exchange is retained for the purpose of handling your matter.

• Legal basis for processing

  We process personal data on the basis of your consent (for cookies and marketing), on the basis of a contract or pre-contractual steps (for service enquiries), and where we have a legitimate interest in maintaining secure and functional systems.

2. How We Use Your Data

• Responding to inquiries

  The primary use of contact data is to respond to your message and manage any resulting engagement. We do not use this information for unsolicited marketing.

• Service delivery

  If you become a client, relevant personal and document information is used to carry out the agreed work. This may involve sharing documents with third-party bodies — such as the immigration bureau or notarial offices — as required by the nature of the service.

• Website improvement

  Aggregate analytics data, where consent has been given, is used to understand how the website performs and where content may be unclear or difficult to navigate.

• Third-party sharing

  We do not sell personal data. Data is shared with third parties only where necessary for service delivery, required by law, or where you have given explicit consent.

3. How We Protect Your Data

• Encryption and secure storage

  Data transmitted through this website is encrypted via TLS. Stored data is held in systems with access controls and is not kept beyond the retention periods described below.

• Access controls

  Access to personal data is limited to those with a direct need to handle it. We do not operate large internal teams with broad data access.

• Data retention

  Inquiry data from non-clients is retained for up to 12 months. Client matter data is retained for the period required under Japanese law for the relevant document type, after which it is securely deleted.

• Breach notification

  In the event of a data breach affecting your personal information, we will notify you as required by applicable law and take immediate steps to contain and assess the incident.

4. Your Rights

Depending on your location and applicable law, you may hold the following rights in relation to your personal data:

• Right of access

  You may request a copy of the personal data we hold about you, along with an explanation of how it is used.

• Right to rectification

  If information we hold about you is inaccurate or incomplete, you may ask us to correct it.

• Right to erasure

  You may ask us to delete your personal data. We will do so unless retention is required by law or for legitimate purposes related to a current or completed engagement.

• Right to data portability

  Where data was provided by you and processed by automated means, you may request it in a structured, commonly used format.

• Right to object

  You may object to processing where our basis is legitimate interest. We will cease processing unless compelling grounds exist.

• Exercising your rights

  To exercise any of these rights, contact us via the details on our Contact page. We will respond within a reasonable period and at no charge.